RAID Defence Systems
(Owned by Trisat Ltd)
Beacon Innovation Centre,
Gorleston, Norfolk, NR31 7RA
#1st UK Academic Accredited
Personal Security & Defence Provider
Through our unique Accreditations
Click here to learn more
T: +44 (0) 333 577 0899
E: admin@raid-defence.com
Opening Times:
Mon - Fri: 09:00 - 17:00hrs

Conflict Resolution Course

InstructorT. Kent

The cost is £65.00

Our conflict resolution course via e-learning was designed to meet the needs of the Health and Safety executive (HSE) duty of care to employees. From statistics in 2015/16 it is estimated that 54% of all workplace violence incidents are from known individuals (Type 2) and that 46% are strangers (Type3). The TUC estimates that one in eight people will experience violence at work.

Organisations have a legal duty to protect the health, safety and welfare of employees, under the Health and Safety at Work Act 1974. This duty includes all forms of work-related violence, which HSE defines as:

‘Any incident in which a person is abused, threatened or assaulted in circumstances relating to their work’.

Tackling the risk of violence is the same as dealing with any other possible cause of harm in the workplace, such as slips and trips and lifting heavy loads. Trisat provides accredited conflict resolution e-learning training packages to Commercial Organisations in the Financial Sector, Retail and Hospitality Sector as well as Local and Central Government, International Aid Agencies, Security and Event Safety, MOD and Armed Forces, Fire Service, Ambulance Service, NHS, and Health Care sectors.

This course is modular based and is split into three distinct areas, which are:

  • Conflict in the Workplace – Understanding Workplace Conflict
  • Conflict in the Workplace – Understanding Conflict Behaviour
  • Conflict in the Workplace – Managing Workplace Conflict
  • This means you can take the full course or individual modules to suit your needs. The course can be taken anywhere and at any time either on a PC, Tablet or even Mobile phone. This modern approach is a cost effective and timely service delivery that has proven to be a successful option other than the practical based conflict resolution training.

    Course Features

    • Duration: 55 Mins
    • Skill Level: Basic
    • Language: English
    • Mobile Ready: Yes
    • Certification: TRISAT
    • Test or Exam: Yes
    • Delivered by the below:


    T. Kent

    About Instructor

    Tremaine Kent has managed various aspects of security from high risk environments through to complicated technical projects, some of which was gained from a military and corporate perspective.

    Tremaine has served with various specialist units within the military and has carried this experience through to Trisat.

    Tremaine is a member of the Security Institute and holds a BSc in Security Consultancy and a FdA in Protective Security Management, amongst other relevant qualifications.

    Tremaine also has experience within the education and skills sector assisting in writing the National Occupational Standards for Close Protection with Bucks New University. This accolade of experience and qualifications enables Tremaine to author and develop unique modern courses in personal security, conflict resolution & situational awareness e-learning courses.

    Upcoming Events

    We provide various events that maybe of interest.
    View our events

    Download Brochure

    Contact us

    Course Images

    IQ3-6

    IQ3-6

    IQ3-5

    IQ3-5

    IQ4-4

    IQ4-4

    IQ3-3

    IQ3-3

    IQ3-2

    IQ3-2

    IQ3-1

    IQ3-1

    X
    X